Terrapin Lawn Care, LLC — Privacy Policy
Introduction
Terrapin Lawn Care, LLC ("Terrapin Lawn Care," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
We may collect information you provide directly to us, such as your name, address, email, and phone number, when you request a quote, schedule service, or contact us. We may also collect information automatically when you visit our website (e.g., IP address, browser type) through standard analytics tools.
How We Use Your Information
We use your information to schedule and provide lawn care services, process billing and payments, communicate with you about your account or appointments, and improve our services. We do not sell your personal information.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
Your Choices
You may contact us at any time to update, correct, or request deletion of your information.
Contact Us
Questions about this Privacy Policy can be directed to office@terrapinlawncare.com or +1 (352) 530-2000.
Text Messaging (SMS) Privacy
Terrapin Lawn Care, LLC ("Terrapin Lawn Care," "we," "us," or "our") may collect your mobile phone number when you provide it to us — including through our website forms, over the phone, or during service sign-up — for the purpose of sending you text messages related to your account and our services.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.
Your mobile information is used solely to deliver the text messaging services described in our SMS Terms & Conditions below. This does not apply to our SMS service providers who assist us in sending messages on our behalf, who are bound by confidentiality obligations.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at office@terrapinlawncare.com or +1 (352) 530-2000.
For more information on how we collect, use, and protect your personal information generally, see the rest of this Privacy Policy on the SMS Terms page here.